History, Ownership and Operator Details

Hello Casino claims to be the friendliest online casino gaming site on the Internet where it’s hard to say goodbye once you join in. The website is operated by Caddell Ltd, a casino grop that is quickly becoming one of the most trusted in the business. Hello is now fully licensed bu the UK Gambling Commision which is a real feather in its cap.

The casino is band new and was only launched at the end of 2014. However, it is created and developed by a team of industry pros who have been casino players, affiliates and have operated other great casinos in the past couple of years. Now the team wants to give you a warm welcome to Hello Casino.

The aims of the casino are to be the most user-friendly casino around, with primary focus on players and customer support and care. All in all, the casino wants to keep players happy. Therefore, it offers a wide array of diverse and high quality casino games developed by three software providers, namely Microgaming Quickfire, NetEnt and 1x2 gaming. Browsing through the games is very easy thanks to the neat and clear organization of games into separate categories. Furthermore, the casino offers an interesting bonus program that features various types of bonuses and promotions. Hello Casino also uses a SSL encryption technology to safely conduct transactions and its player support is easy to reach.

This casino uses the Microgaming Quickfire platform

with Flash and HTML5 mobile game play options.

Unique Features

One unique feature of Hello Casino is the relatively low wagering requirements on bonuses. Compared to many online casinos that have 40x (deposit plus bonus) playthrough requirements on welcome and deposit bonuses, the 100% welcome bonus up to €100 and the 40% deposit bonus on Mondays have superb 25x wagering (bonus only). In addition, the winnings from the current promo that gives a generous 25 free spins for the Netent slot Gonzo’s Quest, have no wagering requirement. All in all, the terms and conditions on all bonuses are extremely honest.

Visit Hello Casino if you want to play multiple-software powered games including big Microgaming jackpots.

Casino Review Summary

Key information about the casino that will help you decide if this is the one for you:

  • Website: https://www.hellocasino.com/
  • Since: 2014
  • Languages: English, German
  • Currencies: AUD, CAD, EUR, GBP, USD
  • Country Restrictions: Belgium, France, Israel, Italy, United States
  • Operator: Caddell Limited N.V.
  • Licences: Unknown
  • eCogra Approved: No
  • Affiliate Program: None Specified

Other Products

Many casinos have expanded their portfolio into other fields of online gaming. Let's see what this casino offers:

  • Live Casino: No
  • Lotto: No
  • Poker: No
  • Sports Betting: No
  • Games: No

Casino Withdrawal Rules

The time it takes to get your money back out from a casino plays an important role. Here are the turnaround times:

  • Reversal Time: 0 - 24 Hours
  • Manual Flush: No
  • Ewallet: Instant Withdrawal
  • Credit & Debit Cards: Between 2 days and 5 days
  • Bank Transfers: Between 2 days and 5 days
  • Checks: N/A
  • Max Cashout Limit: Unknown
  • Audited Payout: 94.50%

Biggest Winner

We all dream of winning that big jackpot and some actually have. Here is this casino's biggest winner:

  • Amount Won: 0.00
  • When:
  • Playing:
  • Who & Where:

Hello Casino Bonuses

These are the curent welcome bonus offers at this casino. Please click on the bonus to read all the fine print you should know before joining the casino including wagering requirements, the games you are allowed to play and other important rules.

Hello Casino £100 Match Bonus

Claim 100% up to £100 on making a deposit

PLAY NOW

Wagering Requirements

The first deposit bonus needs to be staked 25 x £100 = £2,500. Do NOT attempt to initiate a withdrawal before you are 100% convinced that your total amount staked using the bonus equals this required total.

Permitted Games

You may play the following games using this bonus: Specified Games

Video Slots
Game
Allowed
Percent
(%)
All 100

Excluded Bet Types

Slots Double Up Feature: Not Available
Video Poker Double Up Feature: Not Available
Max stake amount when using bonus money: Not Available

Rules For This Bonus

Max Win if playing with this bonus: Read Withdrawal Restriction Type: Staged Withdrawal.

The following rules apply. Do not violate them, as you will lose your bonus, any money you've won and possibly risk having your account closed:

  • DON'T play a game that is not listed above.

Players from the following countries may not use this bonus:

Belgium, Belarus, Estonia, France, Hungary, Israel, Italy, Kazakhstan, Lithuania, Latvia, Romania, Slovakia, Ukraine, United States.

Permitted Games

You may play the following games using this bonus: Twin Spins

Slots
Game
Allowed
Percent
(%)
Yes 100

Excluded Bet Types

Slots Double Up Feature: Yes
Video Poker Double Up Feature: Yes
Max stake amount when using bonus money: Not Available

Rules For This Bonus

Max Win if playing with this bonus: Read Withdrawal Restriction Type: Total Capped.
125 in all currencies.

The following rules apply. Do not violate them, as you will lose your bonus, any money you've won and possibly risk having your account closed:

  • DON'T play a game that is not listed above.
  • DON'T make oversized bets (e.g. entire bonus amount or incrementally large stakes)

Players from the following countries may not use this bonus:

Belgium, Bulgaria, Belarus, Estonia, France, Hungary, Israel, Italy, Kazakhstan, Lithuania, Latvia, Poland, Romania, Russia, Slovakia, Ukraine, United States.

None currently.

The Games

Microgaming

N/A

DOWNLOAD GAMES

435

FLASH GAMES

4

PROGRESSIVE GAMES

367

SLOTS GAMES

36

TABLE GAMES

13

VIDEO POKER GAMES

Hello Casino features 130 online casino games from Microgaming Quickfire software categorized into slots, video slots, jackpots, table games, lottery and others. All games are available for instant play and are flash based. There is no need to download any software. Some of the classic and video slots from Microgaming include Wheel of Wealth, Fruit Fiesta 3 reels, Game of Thrones, Immortal Romance, Tomb Raider, Avalon 2, Juristic Park etc. There are 10 thrilling Microgaming jackpots such as Mega Moolah, Major Millions, Treasure Nile and King Cashalot among others. Keno, Bingo Bonanza, Baccarat Gold, Multi Wheel Roulette and European Blackjack are some other high quality games from Microgaming.

The casino also offers games from NetEnt and 1x2 gaming. There are about 100 classic and video lots from NetEnt and some well-known titles are South Park Reel Chaos, Starburst, Go Bananas, Jack Hammer, the Invisible Man and Dead or Alive. Lottery-style and table games from NetEnt are Roulette Advanced, Pontoon Pro, Double Exposure Blackjack, Red Dog Progressive, the Lost Pyramid, Lucky Double etc. Lastly, there are 14 games from 1x2 gaming and some of them include Jacks or Better, All American, 10s or Better, Jackpot Keno, Casino Wars, Sic Bo and Chinese Roulette.

Major Winners

As of this writing, there is no list of the recent winners at the casino neither a player who has won a big jackpot which is worth mentioning. The reason for this is because the casino was launched at the end of last year and is still band new online gaming destination on the casino market.

The Mobile Casino

Android
Blackberry
iOS
Windows Mobile

This casino has a mobile responsive design, so if you type in the casino’s URL on a mobile browser, you can easily access the casino and its games. Hello Mobile Casino is fully optimized for iPhones, iPads and Android- powered smart phones and tablets. The mobile casino offers the same types of bonuses and promotional offers as the online casino such as a 40% Monday deposit bonus, Throwback Thursday, VIP Friday, up to €100 welcome bonus etc. It also says ‘hello’ to VIPs and some of the advantages of being a VIP at this casino include invitations for exciting events, VIP cash back bonuses, exclusive promotions and so on. Furthermore, the banking methods at the mobile casino are reliable and so are their min and maximum limits. The min deposit amount via Visa, Skrill and Paysafecard among others is €10. Possible cashout options are Bank Wire, Skrill, Neteller and Visa and the min cashout limit is €25.

The mobile casino gaming portfolio at Hello Casino is comprised of various titles from Microgaming and NetEnt. In particular, there are currently 38 games from Microgaming and 24 games from NetEnt. Some games from the former software provider are Hitman, Thunderstruck, Tally Ho, Cash Splash, Treasure Nile, Ladies Nite and Break Da Bank. Thrilling NetEnt titles playable on the go are Jack and the Beanstalk, Big Bang, Twin Spin, Jackpot 600 and Aliens among dozens of others.

Live Dealer Games

Hello Casino is still relatively new virtual casino in the gambling industry and it doesn’t offer live dealer games. Hopefully, this will change in the future.

Customer Support

The dedicated customer support service at Hello Casino can be contacted through live chat, e-mail, phone or Skype. Players can also get in touch with the casino through the most common social channels. Email inquiries are responded within an hour, but depending on the complexity of the question or problem it might take up to 24 hours. The representatives from the player support team are available from 9:00 in the morning till 24:00 in the evening, seven days a week.

Scoring

SCORING

  • Bonuses - 14/15
  • Other Promotions - 9/10
  • Withdrawal - 13/15
  • Operator - 14/15
  • Usability - 5/5
  • Customer Service - 8/10
  • Mobile Casino - 5/5
  • Licensing Jurisdiction - 15/15
  • Game Selection - 5/5
  • Bonus Points - 3/5
Connor Lynch keeps his finger on the pulse about all things Microgaming. Please feel free to contact him with any questions or suggestions.

Connor Lynch

PureMicrogaming Reviewer
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