What Defines the Best Microgaming Casinos?
So what exactly defines the best Microgaming casinos? Our methodology covers a lot of ground in terms of the breadth of factors we analyse, but also the level of detail we go to during the review process.
We believe that your choice of casino should be made based on a complete picture that takes into account things like the experience and reputation of the operator, the value and fairness of their promotions, quality of service, licensing jurisdiction and withdrawal performance, to mention but a few.
We have developed a balanced ranking methodology that considers these and many other issues. This methodology as developed with the player in mind, i.e. what are the issues that are of critical importance to a casino enthusiast. Read more about our ranking system here.
Casino Review Process – Data Gathering
The first step in our review process is data capture. We gather over 100 data points by going through the terms and conditions with a fine toothcomb. We then request the operator to complete a questionnaire that gives us more detail to base our rankings on, but also allows us to pick to clarify any ambiguities that are all too often to blame for problems between casinos and players.
The data points that we capture fall into these categories:
- Licenses held.
- Withdrawal performance, like reverse times, withdrawal restriction and time to cash out by method type.
- The fairness of the bonus fine print, including the rollover multiple and the games that may be played.
- Ease if use and accuracy of the bonus terms and conditions.
- The fairness of the bonus abuse terms, i.e. we look at all the instances in which a casino my claim that you have violated their conditions and will keep your bonus, winnings and possibly even your deposit.
Casino Review Process – Analysis
Using an extensive scoring process we then use the data that we have gathered to compile a score for each casino in our database. Click here to read more about our casino rating system. This system us used to calculate a score out of 100.
What our Review Data Really Tells Us
Although the bulk or our process is completely fact driven, we believe that the most valuable information we uncover actually happens during data gathering. We gain valuable insight into the willingness of an operator to operate transparently and make things clear and obvious for their players.
Using more than ten years of experience, we very quickly uncover terms and conditions that are poorly written, ambiguous and even contradictory, which raises immediacy red flags. It is no surprise that the Microgaming casinos with the best reputation for the most part have well written, understandable and reasonably fair terms.
There is without a doubt a direct correlation between the quality and fairness of the terms and conditions and quality of the casino.
How Do I Know That I Can Trust Microgaming Casinos?
Trust is an essential issue with any online casino. Microgaming’s software is inspected and certified by eCOGRA, the organization responsible for maintaining standards of fairness, safety and efficiency within the Internet gambling industry. Some casinos will display the eCOGRA Seal, indicating their willingness to operate transparent customer facing processes. This includes things like complaint handling, withdrawal processes, protection of minors and customer service standards.
Our research was aimed at making a distinction between operators in such areas as how well they protect your personal and financial information; how they respond to tough issues like payout problems, player complaints and things out of their control; and whether they follow through on promised bonuses and promotions.
Read more about eCOGRA here.